A complete intelligent solution to manage a hospital’s medical device and facilities and imaging equipment and maintenance activities is not hard to use nor does it require extra steps.
HEMS has been praised by Leadership, Clinicians, and Technicians for its ease of use. Intuitive interfaces pull down data and information in an automated way that cuts down on steps for scheduling work requests and report building.
With HEMS, a common task like retiring equipment, just requires a few clicks and the whole process is automated from there. The entire user experience saves valuable time and effort while reducing errors and maintaining consistency in data entry (spell check is built-in and standardized naming conventions are used and enforced).
Other Ways HEMS Improves the Process
HEMS Import Wizard: device information can be added via a batch process rather than manually one by one. Multiple devices can be imported all at once from a Microsoft Excel file, including details of their associated incoming inspection work orders documentation, auto-scheduling and auto-risk definitions.
Customizable Dispatch Engine: when assigning work orders, speed and correct personnel assignment is critical to efficient management. In HEMS the assignment of work orders can be made manually or automated to ensure that they are quickly assigned to an appropriate person. It is customizable, based on the hospital facility’s process.
Log Tracker: whenever any information is saved in HEMS, a log tracks the changes by user, date/ time, and device.
Training Module: scheduling and documentation of training of department staff by the manufacturer or of clinical staff by the biomed team identifies potential training gaps. Training resources can be saved as well.
Call Center is an interface for your Call Center personnel to issue and keep track of work requests.
Training Module: scheduling and documentation of training of department staff by the manufacturer or of clinical staff by your team identifies potential training gaps. Training resources can be saved as well.