As COVID-19 impacts so much of our daily personal and professional lives, we at EQ2 wanted to let you know about a few important things related to how we interact with you.
Like so many other businesses, our staff is now working from their homes for a while. This means that when you need support for using the HEMS CMMS, the fastest and best way to get help is to contact us either through our online support request form or via email:
Requests that come in through either method are routed immediately to our customer service team to address wherever each person is working. Please let all of your team’s users of HEMS know about this so that we can ensure that everyone receives support in a timely manner.
If you are not a current customer and would like to contact us for more information about our company and products, the fastest response is through these means:
Your sales representative’s individual phone or email address.
MD Expo Irvine Postponed
As many of you know, EQ2 exhibits and occasionally presents educational sessions at MD Expo. It was just announced that MD Expo Irvine has been postponed till July 27 – 29, 2020. So our conference sessions with Los Angeles County Department of Health Services and Dartmouth-Hitchcock Medical Center will take place on Tuesday, July 28th and Wednesday, July 29th respectively. Check www.eq2llc.com for further details on these sessions and for future updates on this event and other events that we participate in.
Thanks for All That You Do
Know that we are thinking of you during this time and appreciate how hard everyone in the healthcare field is working to address this unprecedented event.