AAMI’s Biomedical Instrumentation & Technology (BI&T) publication detailed how Maricopa Integrated Health System achieved “improve[d] customer service and satisfaction” by integrating their call system to harness the power of both ServiceNow and EQ2’s HEMS CMMS.
The story appears in the May-June 2017 edition of BI&T for its “Bright Ideas” feature. Read the full article: Integrated Call System Bridges Gap Between HTM and IT.
Posted with permission from AAMI. Any other use or distribution of this article must be obtained in writing from AAMI.